In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy notice to inform you, as customer of our Company, of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.
A) DATA PROTECTION PRINCIPLES
Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:
a) Processing is fair, lawful and transparent;
b) Data is collected for specific, explicit, and legitimate purposes;
c) Data collected is adequate, relevant and limited to what is necessary for the purposes of processing;
d) Data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay;
e) Data is not kept for longer than is necessary for its given purpose;
f) Data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by
using appropriate technical or organisation measures;
g) We comply with the relevant GDPR procedures for international transferring of personal data.
B) TYPES OF DATA HELD
We keep several categories of personal data on our customers in order to carry out effective and efficient processes. We keep this data within our computer systems, for example, customer logs.
Specifically, we hold the following types of data:
a) Personal details such as name, address, phone numbers, email address;
b) Bank details.
C) COLLECTING YOUR DATA
You provide several pieces of data to us directly during costumer services interaction.
We have obtained your personal data from you directly.
D) LAWFUL BASIS FOR PROCESSING
The law on data protection allows us to process your data for certain reasons only.
The information below categorises the types of data processing we undertake and the lawful basis we rely on.
a) Consent of data subject;
b) Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract;
c) Processing necessary for compliance with a legal obligation.
E) SPECIAL CATEGORIES OF DATA
Special categories of data are data relating to your:
b) sex life
c) sexual orientation
e) ethnic origin
f) political opinion
h) trade union membership
i) genetic and biometric data.
Most commonly, we will process special categories of data when the following applies:
a) you have given explicit consent to the processing
b) we must process the data in order to carry out our legal obligations
c) we must process data for reasons of substantial public interest
d) you have already made the data public.
F) FAILURE TO PROVIDE DATA
Your failure to provide us with data may mean that we are unable to fulfill our requirements for entering into a contract with you. This could include being unable to offer you compensation or other benefits.
G) WHO WE SHARE YOUR DATA WITH
Employees within our company who have responsibility for costumer service and finance will have access to your data which is relevant to their function. All employees with such responsibility have been trained in ensuring data is processing in line with GDPR.
We don’t share your informations with any third parties.
We do not share your data with bodies outside of the European Economic Area.
H) PROTECTING YOUR DATA
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.
I) RETENTION PERIODS
We only keep your data for as long as we need it for. We keep your personal data for no longer than reasonably necessary for a period of maximum 6 months in order to meet legal requirements. Examples include: in case of any legal claims/complaints; for safeguarding purposes etc.
Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data and there will be no consequences of withdrawing consent.
J) AUTOMATED DECISION MAKING
Automated decision making means making decision about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.
K) YOUR RIGHTS
You have the following rights in relation to the personal data we hold on you:
a) the right to be informed about the data we hold on you and what we do with it;
b) the right of access to the data we hold on you. We operate a separate Subject Access Request policy and all such requests will be dealt with accordingly;
c) the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’;
d) the right to have data deleted in certain circumstances. This is also known as ‘erasure’;
e) the right to restrict the processing of the data;
f) the right to transfer the data we hold on you to another party. This is also known as ‘portability’;
g) the right to object to the inclusion of any information;
h) the right to regulate any automated decision-making and profiling of personal data.
In addition to the above rights, you also have the unrestricted right to withdraw consent, that you have previously provided, to our processing of your data at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so.
If you wish to exercise any of the rights explained above, please contact Maciej Dokszewicz – firstname.lastname@example.org
L) MAKING A COMPLAINT
If you think your data rights have been breached, you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745.
M) DATA PROTECTION COMPLIANCE
Our appointed compliance officer in respect of our data protection activities is: